Shipping policy
Shipping Policy
At Laura Baboujian, we are committed to delivering your order with the highest level of care, efficiency, and service.
International Shipping
We offer worldwide shipping to most destinations. Please note that certain countries may be excluded due to shipping restrictions. If your location is unavailable at checkout, kindly contact our customer care team for assistance.
Shipping Methods
All international orders are shipped via our trusted partner, DHL Express. This ensures a secure, fast, and fully traceable delivery experience.
Deliveries are made to your specified address, and a signature is required upon receipt to ensure the safe arrival of your order.
Order Processing
Orders are typically processed within 24 hours.
- In-stock items: Dispatched within 1 business day
- Made-to-order items: Handcrafted and dispatched within approximately 7 days
All orders are subject to availability and payment verification. Should any issue arise, our team will contact you promptly via email.
Delivery Times
Once your order has been dispatched, you will receive a confirmation email with your tracking details.
Delivery times may vary depending on your location, but DHL Express generally delivers within:
- 1–3 business days for major international cities
- 2–5 business days for other destinations
Order Tracking
As soon as your order is shipped, you will receive an email containing your tracking number. You may track your shipment directly through the DHL website using this number.
Shipping Costs
We are pleased to offer complimentary express shipping on all orders worldwide. No additional shipping fees will be applied at checkout.
Duties & Taxes
All prices on our website are inclusive of applicable taxes and duties.
As the recipient, you will not be responsible for any additional customs charges, import duties, or local taxes upon delivery.
Additional Information
Please ensure that your shipping details are accurate at the time of purchase. Laura Baboujian is not responsible for delays caused by incorrect or incomplete address information.
If you have any questions regarding your shipment, our customer care team is always available to assist you.